c880 games Terms & Conditions

Who can hold an account here

You need to be 18 or older and legally able to enter a contract. One person, one account. We match on name, phone number, payment wallet and device, so a second account opened with the same details will be closed and the stakes on it returned.

• Your name, date of birth and address must be your own. Accounts opened with borrowed details are closed without notice.
• Deposit from a bKash, Nagad, Rocket or Upay wallet registered in your own name. Money sent from a friend's wallet cannot be paid back to you.
• Keep your password to yourself. Anything done after a correct login is treated as your bet, including bets you say you did not place.
• Tell us the same day if your phone is lost or you think someone else has your login.

Money in, money out

Deposits start at ৳500 and reach your balance in about a minute. Withdrawals start at ৳1,300 and usually land in 11 minutes, but the first one takes longer because a person has to look at it before it leaves. Your daily withdrawal ceiling starts at ৳125,000, and the higher VIP tiers lift it from Plus upwards.

A deposit that does not show up after a few minutes is almost always a wallet reference problem. Open live chat with the bKash or Nagad transaction ID and the agent can trace it, rather than asking you to send the money again.

What the c880 games welcome bonus asks of you

The first deposit bonus adds 215% on top of what you send, capped at ৳10,000. Later reloads carry 18%, and each settled day returns 1.2% of your play as cashback. Bringing a friend who deposits pays ৳375. None of it is free money: every bonus comes with a wagering condition.

An example makes the 7× clearer. You deposit ৳1,000 and receive ৳2,150 as bonus. To turn that bonus into cash you need to stake ৳15,050 in total across the slot, fishing and card titles in the lobby.

Bonus rules that catch people out

• Cashing out before wagering is finished removes the bonus and anything won with it.
• Backing both sides of one market, or spreading the same strategy across two accounts, makes the bonus void.
• The bonus expires after 7 days. Whatever is left unplayed is taken back.
• Bonus funds cannot be withdrawn directly, only the cash they turn into.

Betting rules on the sports side

A bet is accepted when the confirmation screen appears, not when you tap the button. If a price is clearly wrong for the market, we void the bet and return the stake to your balance. The same happens when a market settles on the wrong result.

• Cricket markets settle on the official result, including rain revisions. A match abandoned without a ball bowled is void unless the market was already decided.
• In play, a price can move between your tap and the confirmation. If it does, the old price is not honoured.
• Cash-out amounts are final once you accept them. There is no undo and no second look.
• Stakes on any voided market come back to your balance within minutes.

When c880 games holds a payout for review

Every first withdrawal gets a manual check, which is why it can take up to 6 hours instead of 11 minutes. We compare the name on the account with the name on the wallet and, on larger amounts, ask for one document. The check itself takes up to 12 hours once the document arrives.

• We accept a national ID card, a passport or a driving licence.
• Send a photo of the whole document with all four corners visible and no glare across the picture.
• The name must match the one you registered with and the one on your payment wallet.
• Documents are asked for before your first withdrawal, not before you start playing.

A payout is also paused when an account looks tied to bonus abuse, a reversed payment, or a wallet that belongs to somebody else. In those cases support tells you what is missing instead of leaving the request sitting open.

Closing an account, or taking a break

You can close your account whenever you want by asking in live chat. If you would rather pause than leave, ask for a cooling-off period or a permanent self-exclusion. Both block deposits and bets from the moment they are set, and neither can be undone by opening a new account with the same details.

• Deposit limits can be lowered instantly. Raising one back is a slower process on purpose.
• Self-exclusion removes your access to the lobby, the Android app and all bonuses.
• Any balance left on the account is paid to your wallet once the checks on it are finished.
• If play is costing you more than you can afford, stop and speak to our team. It is there all day, every day.

When we change these rules

The version on this page is the one that applies. When a rule changes, the new text goes up here and takes effect from that moment, while bets placed before the change settle under the old wording. Continuing to use the account after an update means you accept the new text.

We may suspend a market, a game or a payment method while a fault is being fixed. Stakes on suspended markets are returned in full. If one part of these terms is ever found unenforceable, the rest of it still stands.

How to raise a complaint

Most problems are a deposit that has not landed or a bet that settled in a way you did not expect. Both are quicker to solve when you bring the reference number with you.

1. 01
   Open live chat

   The team answers around the clock. Have your account ID and the transaction reference ready before you start.

2. 02
   Send the evidence

   A screenshot of the bKash or Nagad SMS, or the bet slip ID, lets the agent trace exactly what happened.

3. 03
   Give the check its time

   A first withdrawal review can take up to 6 hours, and a document check up to 12. Asking again does not speed it up.

4. 04
   Ask for a second look

   If the answer does not match the evidence, reply in the same chat thread and ask for a senior agent to review it.

Quick answers before you sign up